S4 Privacy Policy

1. How do we obtain your information?

Nutrition and Training Programs

Throughout your Studio Four journey we may ask for a little more information; DOB, address, telephone number, health information and bank details. This information is needed to create a membership for you, to keep you safe while you are training and to contact you about your program.

Studio Four Website

We like to keep track of the traffic to our website, for this we use a few types of cookies. I am afraid these are not the edible kind. Mailchimp, Google & WooCommerce are our go to tools for this. We use these tools to ease your experience on our website.

2. How does Studio Four use this information?

Personal Information you give to us is for us only, unless you explicitly tell us otherwise.

As stated above, we use your information to help us process your membership. We’ll use your contact details to communicate important information too. In signing up on a membership your bank details will be processed by a third party to set up your direct debit, they will send you confirmation of your Direct Debit and any changes but that is all. If you wish to make any changes to your membership this is done by Studio Four

Our mailing list is separate to this, and we’ll ask you if you want to be a part of it before contacting you with marketing, promotions or news about Studio Four (unless it directly affects your membership in which case we will contact you directly).

3. How long do we keep your information?

When joining Studio Four your data is kept for the duration of your membership and 3 months following your cancellation date after which it will be archived and removed within a period of 12-24 months. Following these durations your information is destroyed by our trusty shredder.

4. Your information is protected

All information of yours is stored under password protection or lock & key. The only people that have access to this are our Owners and Managers. Our coaches will have access to your basic data in relation to your program.

5. Our Mailing List

Our mailing list is opt-in. You have to complete a form to sign up to receive communications through our mailing list. We use MailChimp for this, and you will only receive communications from us; Studio Four. We may gather statistics from the mailing list which can tell us things like who has opened our newsletters and how many clicks our links have received.

You can unsubscribe from the (superb!) mailing list at any point, there is always a button at the bottom of the mail.

6. Access to your data

Should you ever require access to your personal information we are more than happy to assist. You are entitled to view, amend or delete information given to Studio Four, all you need to do is contact our [email protected].